Benefit Tenants – The Reality of When It Goes Wrong

You may remember a few months ago I told you the story of Joe who turned up on the doorstep, courtesy of a friend, with pennies in his pocket and a cat called Bill.

His accommodation story has now ended; after being awarded the local housing allowance of £67 a week and various promises of being able to afford the £33 a week top up, Joe received his benefit and managed to spend the lot. Various texts, telephone conversations and letters ensued to which he replied with protestations that he’d been to the bank and paid up. He progressed to a raft of excuses relating to poorly relatives and his own mental health issues, ending up at the “nobody likes me any more, I have nothing to live for” attitude. Eventually, he admitted he’d spent the lot.

But what on? He didn’t look like he was into drugs, drink or gambling but consistently never had any money. Eventually, even the cat got fed up of him and left the house last week and hasn’t been seen since. His housing worker and friend finally persuaded him to give up the room, leave the telly I’d bought and the keys and take up a work offer abroad before I submitted court papers under a Section 8 notice.

On clearing out the room I found out what he’d been spending his money on – SHOES! Pairs and pairs of shoes but none worth having despite us having the same foot size.

Eviction Looming

The current case we’re working on is that of 3 friends all claiming LHA who moved into a 3 bed house. Within a month they’d fallen out with each other (having been friends for over 20 years) and one of them left after the fixed period; they couldn’t find a replacement because they weren’t talking to each other and can’t leave because no other landlord wants the remaining two. They now have their Possession Order dated for next week and their benefit payments have been stopped.

I recently watched an interesting interview with Vanessa from Property Tribes and Kent landlord, Fergus Wilson. He said in one of the videos (you may need to watch both) that he doesn’t believe it’s up to the PRS to house the poor and needy (or in my case, mentally needy). At first I was shocked but after listening to his reasoning and based on my own experience, I’m actually starting to agree that the majority of the PRS landlords are simply not geared up to handle the social issues which accompany those tenants who don’t have a support network and are not mentally or mobility impaired enough to qualify for Supported Housing.

Those landlords like me who are happy to take a chance on someone claiming Housing Benefit are left out in the cold. When Joe’s rent was eight weeks’ in arrears I followed procedure and applied to the council for his benefit to be paid directly to me. At the same time, I emailed the council to find out whether they would act to home the 2 sitting tenants upon receipt of the Possession Order, the expiry date on the Order or when the bailiffs turn up to evict them. To date I have received absolutely no response. (But I’d rather say “Sweet F.A.”.

So, what will bring the plight of those not bright or able enough to hold down a tenancy in the PRS to the attention of the Government? The councils are fully aware of the scarcity of housing and prioritise need based on a banding system but even those people at the top of the waiting list spend their days with their fingers cross to find a secure base to call home. We’re based in Eastbourne and are lucky to have numerous promenade shelters and benches overlooking the sea . Perhaps when these are full and the octogenarian tourists from Up North, on their morning constitution, trip over the unfortunates and their empty cans of Special Brew, someone may raise a cautious hand in protest.

Keeping The Faith

Will I take a chance on a housing benefit tenant again? Of course I will. I like diversity in the HMOs and someone needs to be at home to put out the bins, let the plumber in and give a damn about the house. In fact, I’ve just offered a tenancy to a lovely 28 year old girl with a muscular disease who is currently sofa surfing which exacerbates her condition. She used to work in an office, shared a flat with a friend and was then struck down with this ongoing illness. Suddenly no one wanted to offer her a tenancy after her friend sold the flat. She’s ill enough to qualify for a PIP (Personal Independent Payment) and ESA (Employment Support Allowance) but not ill enough for Supported Housing. Talk about being caught between a rock and a hard place – that goes for both of us.

2 Comments

Filed under Management of an HMO, Tenant Stories

2 responses to “Benefit Tenants – The Reality of When It Goes Wrong

  1. great article raising some very valid points! A good counter argument to all those that say all private landlords are money grabbing scum and should be abolished!

    • Thanks Jamie! I’m trying to see if I can balance compassion with business. It doesn’t always work but then life isn’t a balance sheet and I work on lots of other projects which produce enough business income that I can afford to take a chance – even if it does come back to bite me on the bum! Better odds than gambling though, I think.

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